I’m Cristina Drăgan, an independent, hand-on, HR Hospitality Consultant. If you’ve found your way to The HR Lobby, we already have something in common! 

 

Could be hospitality, a deep appreciation for employees and customers, or the belief that excellence should look effortless (even though we both know it takes a lot of work).

 

After 15 years in HR and Training, in brands like JW Marriott and The Ritz-Carlton, I’ve seen what makes service cultures flourish and what quietly sabotages them.

 

So, settle in, click the email button, and start the conversation you need!