Love is in the Details!
- Cristina DRAGAN
- Feb 1
- 2 min read
Updated: Mar 5
At least I choose to see it that way and live the devil jobless (as if…).
In my line of work, attention to detail is about INTENTION, not precision.
The intention to...
ease someone’s work,
show you care deeply,
make them feel special,
make an unexpected gesture,
create an emotional connection.
Luxury is all about emotional engagement!
Is the intention behind carefully aligned details that would delight the guest, bring joy to a colleague’s day, or put a big smile on a loved one’s face!
All modern businesses strive for artificial intelligence to create automation and efficiency. However, love can only be automated up to a certain point (with behavioral standards and fine-tuned vocabulary) ...
The magic is and will always be in the human emotion.
Here are some ideas to inspire you to surprise your guests or colleagues!
🤴 Guests
Replacing their toothpaste before they notice it’s empty.
Adding a bookmark to their bedside book with a travel quote.
Setting the room temperature just as they like it.
Refilling their favorite drink in the minibar, unrequested.
Noticing their glasses need cleaning and leaving a microfiber cloth nearby.
Preparing a small snack based on their dietary preferences.
Placing a charger in their room knowing they often forget theirs.
👩🚀 Colleagues
Refilling their stapler or replacing mouse batteries unnoticed.
Hiding a funny comment in a shared document.
Adding their favorite song to the office playlist.
Slipping an extra pen into their desk when theirs goes missing (again)
Adding a sticky note to their screen: “You’re rocking today!”
Bringing them a favorite snack just because you were thinking about them!
Sending them a link to a podcast you know they’ll enjoy.
👍 If someone has surprised you with a thoughtful gesture lately!
♥️ If you made someone feel special with intention!
👋 Tag & “Thank you!” someone who sees love is in the details and brings joy to your day!
I can help you build a personalized customer profile, design a guest's preferences collection structure, and brainstorm thoughtful gestures to pamper your customers and turn them into walking commercials for your brand.
☕ I am a sucker for the heart shape in my cappuccino! I know I am special just like everyone else, but it makes me smile!
So does this “kissing” coffee cup from my biggest fan 👩❤️👨!

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