👀 I realized recently, I never switch off my observation mode! Without my intention or plan, I pick up an excess of details from all...

Nothing is left to chance in luxury hospitality! Making guests feel emotionally connected to a brand only results from intense learning,...

When I remember my motivation at the beginning of my career for working in HR, it makes me laugh, as much as my answer to the question...

3 Behaviors to STOP NOW + 4 micro-behaviors you may not know they’re annoying! Every company’s culture is different, even within the same...

3 Simplified Luxury Behaviors to start practicing NOW Regardless of the industry you work in, remotely or on-site, in the office or in...

Just like performance is 5% talent and 95% discipline and hard work, learning and development is 5% training and 95% what you do after...

I am a one-woman-show, with green eco shoes as part of personal branding… I know, I should only tell the story of my humble beginnings...

The 4 most common problems I can solve for small businesses in my community, by breaking down my universal promise, “Using simplified...

I remember watching an American hospital series on streamline and being so impressed by how people, even in the most difficult...

It took me a long time and a great effort to become a true server. I was too narrow-minded, and self-centered, for too long to even give...

The meaning of “service” most of us use today is outdated. Maybe the experiences we had, the culture we live in, and the people we’ve met...

(… so what does she actually do?) Because that day when I will be so famous I won’t need an introduction is nowhere near… Because even if...

and will apply as an entrepreneur. With or without their intentions, my bosses taught me many lessons, and, just as you anticipated, some...

I could not be more convinced and inspired about the impact of my business idea, after the recent experience with one of my clients. I...

I used to be a corporate nomad, but now I'm just a nomad, (getting) ready for the next move. Short story: 15 Years - 5 Relocations - 4...

Authenticity is a beautiful concept, and "Just be yourself" sounds very reassuring. But at a closer look, it scares me how far from...

Inspired by another disappointing experience today, I cannot stop wondering what makes this unfortunate association possible: having a...

Sometimes, employees only focus on what the company has done for them, without taking a moment to reflect on what they have done for the...

I chose to return to Romania over a year ago (for positive family reasons) after spending 8 years working in luxury hospitality in two...

One of the many remarkable aspects of the hospitality industry (HORECA) is holding the record for the highest level of transferability...